Sign-up Problems
There are
several major reasons why you may
have trouble signing up with Maintenance Connection:
-
Incorrect
Connection Key:
Double-check your Connection
Key.
-
Your
browser may not be accepting
Cookies: Make sure that your
browser allows "Cookies" (i.e.,
that Cookies are turned on).
Please follow the (Instructions for Enabling
Cookies.)
-
Your browser may have Active
Scripting turned off: Make sure that your
browser allows active scripting
(i.e. that active scripting is
turned on).
Please follow the (Instructions for Enabling
Active Scripting.)
-
You
may have a corrupt file in your
Browser cache:
You may have a corrupt file in
your Browser's cache directory.
Please follow the (Instructions
for clearing your Browser's
cache.)
-
You may have a
misconfigured Firewall: A misconfigured
Firewall may also cause log-in
problems. Try temporarily turning off any
Firewall software you may have
installed, such as ZoneAlarm.
Please follow the (Instructions
for configuring your firewall.)
-
Your
browser may be
using an incompatible text encoding:
Sometimes, the
login page will not display
correctly if your browser isn't
set for Western text encoding.
In most browsers, you can
manually change the text
encoding style by clicking on
the "View" menu and selecting
"Encoding" or "Text Encoding",
followed by "Default" or
"Automatic". If this doesn't
solve the problem, select either
"UTF-8" or Western text
encoding.
If you have any
further questions, do not hesitate
to contact our technical support
staff at 1-888-567-3434 ext 2. or
simply send an email to |
